Terms of service

Booking & Refund Policy

Please read and accept the following terms before purchasing your tickets.

Booking Fees
All booking fees are non-refundable, including where a ticket refund is approved.

Ticket Refunds
Refund requests must be submitted at least 7 days before the scheduled event date. Requests made within 7 days of the event will not be accepted.

Cancelled or Postponed Events
If an event is cancelled or postponed, customers may request a refund of the ticket price, excluding booking fees. Refund requests must be submitted within 3 days of the official cancellation or postponement announcement.

Payment Disputes
If you experience a payment or booking issue, please contact KJM Tickets so we can investigate and resolve your concern. Nothing in these terms affects your statutory rights, including any right to dispute an unauthorised transaction.

Acceptance of Terms
By ticking the checkbox and proceeding with your purchase, you confirm that you have read, understood and agreed to our Booking & Refund Policy.